AIM 2023

Critères de recherche
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AIM 2023

Le nuage cache-t-il les coûts informatiques ?

Shadow IT is increasing a lot especially with the use of cloud technologies. This qualitative research based on a case study on a public transportation company, this article aims at responding to this question: How can we detect shadow IT hidden by the businesses? We also compare shadow IT with hidden costs.

Lacombe Isabelle

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AIM 2023

L’impact des innovations financières sur la performance des banques tunisiennes pendant le covid-19

This study proposes to study the effect of FinTech investment on the financial performance of Tunisian banks during Covid-19. Referring to the literature and observation of the adoption of new Technologies existing on the Tunisian market mainly ATMs, Internet banking, mobile banking, TEF. Then, a 21-question questionnaire was conducted on Google Forms, and was put on LinkedIn so that answers can be automatically received in real time.…

Karoui Chedia

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AIM 2023

Les robots-conseillers dans les plateformes de financement participatif par prêt : Revue Systématique de la Littérature

Technological innovations are enabling lending-based platforms to reshape themselves to remain competitive and attract both good projects and a large number of lenders. Robo- advisors are one of the digital solutions offered by these platforms. However, few studies have investigated the determinants of adoption and use of these new artificial intelligence- based tools. Based on a systematic review of the literature, this study aims to…

Feki Mondher

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AIM 2023

Shaping Wall Street’s Information Architecture: A Sociomaterial Historical Approach of the "ticker" as a Market Device (1900s-1930s)

Dans le champ des systèmes d’information, un intérêt croissant pour la compréhension de la fabrique des marchés financiers et du rôle des technologies numériques dans leur coordination se développe depuis quelques années. En se fondant sur les travaux de l’analyse des dispositifs sociotechniques et de la matérialité en SI, ce travail en cours propose d’adopter une perspective historique originale pour mieux comprendre la…

Arena Lise

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AIM 2023

Dans quelle mesure l’approche de la complexité médiatiséepar E. Morin peut-elle être adaptée à l’analyse des biais et déviances algorithmiques

Le fonctionnement des algorithmes peut produire des effets inattendus, surprenants, inquiétants voire indésirables. Mais leur gouvernementalité, c’est-à-dire finalement leur responsabilité et leur rapport à ce qui est ou devrait être "juste", reste délicate à mettre en œuvre. Cette communication se propose justement de donner un cadre à la gouvernementalité des algorithmes en appliquant une grille de lecture fondée sur les…

Gerbaix Sylvie

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AIM 2023

The "Big Tech Raj": A New Form of Biopower in the Digital Age

In less than a decade, Big Tech has caused a profound reconfiguration of societies. With their size, financial power, underlying logics of data extraction and accumulation, widespread social influence, and attempts to accomplish some state missions, Big Tech firms have quickly gained a reputation as “new digital governments.” However, information systems (IS) research (notably platform research) is rather uncritical of the new power…

Leclercq-Vandelannoitte Aurélie

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AIM 2023

Corporate Digital Responsibility: what’s on the minds of employees?

This research deals with the social representations of the impact of digital on corporate responsibility (CSR). From a theoretical point of view, a literature review on Corporate Digital Responsibility (CDR) is carried out. Another one concerns the notion of social representation and its mobilization in the framework of this research. From a methodological point of view, a description of the content analysis tools (textual analysis) and…

Cucchi Alain

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AIM 2023

Articuler éthique de l’intelligence artificielle et éthique professionnelle des ingénieurs : un enjeu pour les organisations

The prevalence of ethical issues related to AI has resulted in many texts and recommendations to regulate its design and use. In its proposal for a regulation, the European Union places the responsibility and burden of regulation on organizations and "AI makers". In this context, management sciences and IS in particular have an important role to play in understanding how organizations can implement ethical principles. Our research is in…

Piet Laetitia

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AIM 2023

Exploration des intelligences artificielles en quête d’intérêt général : une revue de littérature pour une approche par les communs

Since 2018, the growth in the number of academic publications dealing with the use of artificial intelligence (AI) by the public sector is exponential. This literature is about opportunities (improving efficiency, improving the relationship and services to citizens), risks (algorithmic bureaucracy, alienation), as well as the specificity of public action. The diversity of stakeholders and organizational forms is a major specificity of…

Duarte Magalie

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AIM 2023

Management des achats et des approvisionnements : recherches actuelles et tendances futures

Cette communication a pour objet d’étudier, le passé, le présent du management des achats et des approvisionnements, afin de dégager les tendances émergentes et mieux cerner les défis à relever. Nous passons en revue la littérature, dans un domaine particulier, celui du supply chain management, afin de fournir une vision globale, transdisciplinaire et structurée du management des achats à partir d'un panel représentatif des…

Kacioui-Maurin Elodie

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AIM 2023

Strategic misalignment in digital transformation : a Complex adaptive supply network analysis

The co-evolution between the ecosystem of an organization and the environment in which it operates requires a deep understanding of its behaviors. However, the only certainty we can express about our environment is that it is constantly changing. Therefore, we must understand its underlying complexity in order to anticipate its stochastic behavior. In this study, we propose to examine the emergence of complexity in an organization (supply…

Michou Hugo

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AIM 2023

Intelligence Artificielle et digitalisation de la supply Chain : la solution innovante pour Noz France

Artificial intelligence has become essential in the implementation of an efficient supply chain (Derrouiche, 2022) and companies have no choice but to adapt for profitable, reliable and fluid logistics. In this context, the generalist destocking store chain -NOZ- wishes to strengthen its presence in France by increasing its number of stores (from 322 to 450) and improving the traceability of its supply chain. In this research, we will…

Bendimerad Sonia

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AIM 2023

Digitalisation et Durabilité : une étude menée sur les supply chain en Afrique Subsaharienne

Cet article ambitionne de mettre en lumière quelques effets de la digitalisation poussée de la supply chain. Une étude a été menée en Afrique subsaharienne auprès de 70 responsables de 8 supply chain basées au Cameroun. Nous avons adopté une démarche méthodologique de type quantitative sur la base d’un questionnaire. Aussi, une analyse en composantes principales a été conduite grâce au logiciel SPSS version 24. Les…

Kadji Ngassam Martial Tangui

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AIM 2023

Evolution of Digitalization and Internationalization Literature: A Bibliometric and Content Analysis for Future Research Agenda

Digitalization and internationalization have an important role in the growth of enterprises, especially small and medium enterprises (SMEs). Despite considerable attention to this topic in the literature, there is a need to synthesize and categorize diverse contributions to obtain a deeper understanding of how digitalization and internationalization have developed. This article aims to provide a holistic picture of the topic as a basis…

Babgi Mnahel

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AIM 2023

De la résilience organisationnelle à l’anti fragilité : décryptage de la transformation organisationnelle de MSF logistique à la suite des crises sanitaires et sécuritaires

The aim of this paper is to explore the process of organizational transformation that led to a shift from typical supply chain resilience to a novel form of anti-fragility (as defined by Nassim Taleb). Through a case study of MSF Logistics in Mérignac, France, we demonstrate that this transformation is both explicit and implicit. We also argue that the 2011 analysis framework is appropriate and that MSF Logistics' transformation is…

Michel Sylvie

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AIM 2023

Quels impacts de la digitalisation sur la complexité des écosystèmes logistiques ?

Ports are strategic links within global supply-chains. They are also business ecosystems evolving in a highly competitive environment. Driven by the digital and ecological transitions, and to master the risks generated by a volatile, uncertain, complex and ambiguous world (VUCA), many ports in the world have already started their progressive mutation towards ultra-connectivity and the robotic exploitation of data flows. Digitalization…

Denis Thomas

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AIM 2023

Les entreprises doivent-elles utiliser les médias sociaux comme ils sont censés l’être ? Un regard par les affordances.

50% of companies admit to being dissatisfied with the performance of their actions on social media. Where does the problem lie? This ongoing research proposes that the misalignment between usage and the way platforms were created can explain the underperformance of digital actions. Based on the theories of strategic alignment and affordances, a quantitative approach (n=560) is chosen. The first results bring a new perspective on the…

Dutot Vincent

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AIM 2023

L’influence de la voix d’une application vocale sur les réactions des utilisateurs : une étude exploratoire

To offer a new channel of interaction to in addition to their website and their smartphone application, more and more companies develop “voice app” integrated into Google and Alexa systems, With spectacular progress in voice recognition and synthetic voice technologies, the voice assistant makes it possible to establish a real dialogue between the human and the system. Our research aims to measure the influence of the type of voice of…

Kusz Nicolas

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AIM 2023

Exploration des liens entre connaissance et usages de l’application mobile TousAntiCovid : Proposition d’une typologie des utilisateurs et des non utilisateurs

Are the adoption and the use of a mobile application facilitated by a better knowledge of this tool? In the context of the fight against the Covid-19 pandemic, the operation of the digital system has been the subject of numerous debates even though contact- tracing applications represent one of the levers in the fight against the pandemic.Based on a quantitative study carried out with 779 French people, this research investigates this…

Ferrandi Jean-Marc

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AIM 2023

Mobilités et immobilités dans les organisations sédentaires : le cas de l’introduction des outils digitaux

Current research linking mobility and digital technologies focus on digital nomadism and telework in the post-Covid era. This work proposes to shed light on a neglected field: mobility practices within sedentary organizations (Proulhac, 2022). Theoretically, our study is based on the "New Mobilities Paradigm" analytical framework (Urry, 2000, 2007; Sheller & Urry, 2006; Cresswell, 2010, 2015; Sheller, 2014), and methodologically on a set…

Delaunay Anne-Laure

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AIM 2023

Les déterminants du choix des stratégies digitales chez les entrepreneurs

The digital orientation of entrepreneurship is now considered as one of the most important sources of country development. It has acquired greater visibility during the crisis of covid-19 where entrepreneurs were supported by digital tools to ensure the continuity of their business. However, the adoption of digital strategies implies agility and a radical change in the organizational structure of the firm and therefore on its business…

Ait Gouzoult Ouissal

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AIM 2023

Les leaders facilitent-ils l’appropriation des systèmes d’information collaboratifs dans les équipes ?

This research, focused on small working groups, proposes to examine the role of the leader in the appropriation of collaborative information systems. It is based on a three-year action research conducted during the implementation of the Microsoft Teams collaborative platform in a university. It is a question of understanding how groups of students organize themselves to carry out complex projects over a long period of time and with…

Chevalier Laurent

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AIM 2023

Perspective dynamique de l’alignement : mise en comparaison conceptuelle et application au cas d’une coopérative agricole

Alignment is a major perspective for understanding the strategic dimension of information systems, i.e. their ability to contribute to the strategy of organizations and ultimately to their performance. The dynamic perspective of strategic alignment offers an enriched approach to alignment by highlighting the processes at work in a more longitudinal perspective. In this paper, we conduct a comparative analysis of the Strategic Alignment…

Deltour François

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AIM 2023

De la co-création de valeurs ? Une revue bibliométrique du concept pour les systèmes d’information

Value co-creation has been presented as a paradigm shift since the mid-2000s. This paradigm, centered on the collaboration of diverse actors through institutions (and technologies), is said by some authors to have a significant theoretical potential for rethinking what value is and how it is created. Having benefited from a review of the marketing literature in 2016 and important literature in IS management (233 publications to date in…

Dal Zotto Pierre

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AIM 2023

Analyse de la contribution d’un outil de gestion de ticket dans la réduction de la surcharge informationnelle dans un service de gestion de la relation client : une étude exploratoire

The goal of this paper is to identify the features and uses of a ticket management tool to mitigate information overload. To do this, we conducted a qualitative study with five user managers of a ticket management tool within a French company providing customer relationship management services. The results tend to show that colors on the interface, settings of new features, and individual coping strategies are effective in reducing…

Aussu Philippe

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AIM 2023

L’intention d’utilisation des technologies de l’information dans la lutte contre la fraude à la caisse enregistreuse : une exploration du point de vue des contribuables pharmaciens d’officine à la lumière du modèle UTAUT au Burkina Faso

This paper focuses on the factors explaining intention to use Information technologies (IT) in relation to the theories and concepts of Information systems management (ISM). In order to fight against cash register fraud, the tax administration of Burkina Faso has opted for the implementation of invoicing control modules. Starting from a positivist epistemological posture, this research is based on a quantitative approach using…

Lofo Dieudonné

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AIM 2023

La perception du risque cyber en entreprise : conception d’un Cyberscore professionnel à destination des dirigeants

The law n°2022-309 for the implementation of a cybersecurity certification of digital platforms, which came into force on October 1st, 2022, is intended for the general public so that users can become aware of cyber risks when they use digital services. Our research project, wishes to extend this approach in a professional context in order to know if such a system can also influence the perception of cyber risks at the level of the top…

Peneloux Émilie

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Intention ou procrastination ? Une meilleure compréhension des comportements reportés en matière de sécurité de l’information

To address information security (ISS) behaviors, previous research has mainly investigated intention and action. Procrastinating means delaying the required problem-focused coping (PFC) behaviors, such as active coping (implementing ISS measures). Employees, even if they are willing to comply with ISS policies, may postpone their ISS behaviors, and engage in emotion-focused coping (EFC), such as wishful thinking (“everything will be all…

Barlette Yves

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AIM 2023

Les obstacles au succès pour les entreprises émergentes de technologies de la santé

Background: e-health market is a booming market which attracts a lot of investment from both public and private sectors. While e-health market is booming and growing rapidly the survival rate of startups which produce health IT products and services is quite low and this contradictory situation indicate a clear need for a closer examination.Methods: In an explanatory study adopting a qualitative approach, we conduct 32 interviews with 32…

Hamard Alex

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The role of users’ Digital Nativity in the adoption of Contact Tracing Apps

This study focuses on the adoption of Contact Tracing Apps (CTA) according to CTA adopter profile in light of their Digital Nativity and the trade-off between risks pertaining to data security management and benefits pertaining to compatibility with adopters’ values. Therefore, we have chosen to combine adoption models with a privacy calculus perspective to study CTA adoption in light of the influence of CTA adopter profiles. Our…

Perea Céline

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AIM 2023

Le prisme de l’expérience patient pour comprendre la digitalisation (manquée) d’un service de santé public

Healthcare institutions and governments identify the digitalization of medical data as a major asset for healthcare. However, although many countries tried to implement a digital shared medical record, many encountered difficulties. Through the lens of the patient experience, this study aims to understand how pregnant women manage their health records and how they appropriate a new digital tool, called Mon Espace Santé, designed to store…

Girard Aurélie

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AIM 2023

L’influence du sensemaking sur la construction de la vision organisante : le cas d’un projet SI en santé

In this ongoing research, we wish to highlight the contribution of sensemaking (Weick, 1979; Weick et al., 2005) to the construction of an organizing vision (Swanson & Ramiller, 1997; 2004) within a health IS project. This convergence of concepts is explained by a desire to deepen the work on the creation of the organizing vision of a project and the construction of an authorized discourse among the members of the organization. Thus,…

Mougin Rémi

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Les défis éthiques et managériaux de l’IA dans le secteur de la santé : une revue systématique de littérature

Are recent developments in Artificial Intelligence (AI) the solution to the crises facing the health sector? Experiments at the initiative of public authorities, large technological companies and healthcare organizations have experienced dazzling progress in recent years, as hopes are so high. The research objective of this paper is to achieve a systematic literature review on the AI technologies in the healthcare sector. The results…

Choukhi Abdeslem

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AIM 2023

Caractéristiques du menu d’un site web et réactions des internautes

This study focuses on website menus. The authors seek to identify the characteristics of the menus that can elicit emotional reactions and behavioral intentions. To this end, a qualitative study with 25 respondents was conducted. The results make it possible to propose a typology of the characteristics of the menus that can be manipulated by the practitioners. They also show the different emotions and intentions that can be influenced by…

Sender Thomas

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AIM 2023

L’impact du nombre de fautes dans les avis en ligne sur les réactions des internautes

This research focuses on the impact of mistakes in online reviews on the behavior of Internet users. Previous research demonstrates that the presence of mistakes most often generates negative reactions on the reader. However, mistakes remain a linguistic element indicating a socio-affective presence online, so we can ask ourselves if their absence will not also generate negative reactions among the reader. Within the framework of this…

Kervizic Egwen

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Coopération ou compétition : Conceptualisation et mesure du pouvoir d’agentivité partagée dans les interactions entre clients et IA

Service encounters increasingly include AI-related features, such as purchase recommendations or tracking solutions. These new forms of customer service, delivered by AI rather than humans, can shape customers' sense of agency, or ability to act, throughout their journey. Customers find themselves in a form of competitive collaboration with AI, sharing tasks, resources, data and decisions. This research conceptualizes and develops a scale…

Sangle-Ferriere Marion

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AIM 2023

Going Green? On the Drivers of Individuals’ Green Bank Adoption

By analyzing 1,066 questionnaires from a panel of French individuals in charge of financial decisions in their household, our paper is the first to study the drivers of online green bank adoption. Our results demonstrate the significant influence of information systems variables like personal innovativeness and trust on willingness to adopt green banking. More importantly, we show that altruism and green consumption values are significant…

Merli Maxime

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AIM 2023

Fighting Food Waste with Mobile Application: The Role of Satisfaction in the UTAUT2 Model

Information technologies and social entrepreneurship are the enablers of the consumers’ behavior change toward responsible consumption. Social entrepreneurs create social movements to solve the most critical problems of society. Technology provides them with the instruments to be efficient in their desire to pursue this transformation. The current research studies users’ acceptance of the mobile application, which helps to fight food…

Kondrateva Galina

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AIM 2023

Etude quantitative comparative entre deux types de placement de produits sur YouTube et leur impact sur les réponses cognitives et émotionnelles de l’internaute

This study focuses on the impact of product placement on a video sharing platform (YouTube). Previous research on product placement has, for the most part, focused on an atomized, feature- by-feature approach in traditional media such as film or television. In this article, we will approach product placement in a holistic way by asking whether YouTube's specificities influence its impact. To answer this question, we conducted an…

Lemoine Jean-François

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Renforcer la participation de l’utilisateur durant le parcours numérique : le rôle de l’inclusion numérique perçue

This research explores the role of digital self-inclusion (DSI) on users’ participation during digital journeys. A literature review on digital journey transformation, inclusion, and digital inclusion (DI) was conducted and completed by a qualitative study on two samples (25 respondents). The content analysis allowed us to specify the dimensions of DSI: accessibility, external equity, autonomy, and recognition as well as the terms of…

Cauchard Léa

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Qui sont les victimes de fraudes bancaires en ligne ? Analyse de leurs caractéristiques socio-démographiques et pratiques numériques en France

Bank frauds through digital mediums are becoming increasingly important. Fraudsters use new techniques on a massive scale, seeking to manipulate Internet users. The objective of this article is to question the specificity of the victims of online banking fraud, by distinguishing two types of fraud. It seeks to find out whether the socio-demographic profile of the victims differs from that of other victims of similar crimes that do not…

Coly Aminata

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Dispositif ludopédagogique pour l’enseignement de la gestion de projets agile Scrum

Although there are many game-oriented learning methods designed to teach the Scrum agile project management method, few use serious gaming. However, it is possible to identify the use of physical (LEGO®) or digital (Minecraft, Minetest) construction games. On the other hand, the research work is mostly limited to the global evaluation of the methods by checking their functioning and by collecting learners' verbatims. Our article provides…

Lépinard Philippe

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AIM 2023

La place de l’éthique dans les formations aux systèmes d’information, mise au point d’une activité d’apprentissage cohérente.

The impact of the development of emerging technologies is bound to disrupt information systems on many aspects: technical, environmental, societal,... but also, and this is the subject of this article, on ethical aspects. We will explain why it is crucial to integrate, as soon as possible, the teaching of ethics in information systems training. We will show that it is necessary that tomorrow's professionals can face the ethical questions…

Delcoucq Landelin

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Quelle place pour l’hybridation de l’apprentissage dans la montée en compétences en sciences de gestion ? Le cas d’un challenge intermaster en financement participatif

This article analyzes the role of blended-learning in the acquisition and transfer of interdisciplinary skills in management studies in the context of an intermaster challenge in crowdfunding. The observations highlight three categories of results: the role of blended learning in the acquisition of interdisciplinary skills in management studies; the perception of blended learning by students; and the activation of emerging technological…

Arena Lise

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Analyse du cas vidéo "AuthenTIC" au regard des lignes directrices de la Conception Universelle de l’Apprentissage

This communication analyses the effectiveness of an educational system in the management of information systems: the “AuthenTIC” case study. This case is made up of a series of video interviews with the professionals in the management of information systems at ESSCA (Business School). This effectiveness is analysed through the guidelines of universal design for learning (Eid, 2019). It shows an interesting efficiency of the device,…

Lairet Gwénaëlle

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Humaniser les conversations avec une IA : comment intégrer de l’humour dans un agent virtuel et comment le mobiliser ?

This research aims to propose a new theoretical and practical application of humour in managerial sciences to improve human-machine relationships (HCI). From a managerial point of view, humour is already used by some conversational AIs, including virtual agents, and computer science has had a separate discipline on the subject since the 1990s (computational humour). Nevertheless, the subject remains barely explored in managerial research.…

Greiner Daphne

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L’utilisation des applications faisant appel à l’intelligence artificielle dans les domaines de la santé et de l’environnement

In a context marked by the health crisis and the energy crisis, Artificial Intelligence could be a tool likely to reduce the negative impacts of these two crises because of the benefits that can be derived from its adoption. Knowing that the use of AI does not only have positive effects, its adoption is not unanimous. In fact, the question of the adoption of AI arises. This research aims to identify the variables affecting the level of…

Bastian Fanny

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AIM 2023

Trade-offs in Automating Platform Regulatory Compliance By Algorithm: Evidence from the COVID-19 Pandemic

Digital platforms have experienced pressure to restrict and regulate political ad content. In a static environment, using algorithms can help platforms more quickly and easily achieve regulatory compliance. However, in a dynamic context, the rigidity of complying with regulations by having to pre-specify the parameters that algorithms use as inputs, may pose challenges. We study the effect of algorithmic regulation of ad content in times…

Cecere Grazia

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Pourquoi la plupart des projets d’intelligence artificielle échouent-ils ? Taxonomie des facteurs d’échec au travers des concepts de gravité et de complexité

Nous notons que l'intelligence artificielle (IA) est certes, de plus en plus répandue dans notre quotidien et dans nos organisations, mais que parallèlement à cette pénétration bien visible, la plupart des projets d'IA ne parviennent pas à s’imposer. L’objet de cette communication est le fruit d’un travail en cours. Nous nous attacherons ici à identifier les facteurs de l'échec des projets d'intelligence artificielle (IA).…

Hizam Meriem

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Les techniques de l’IA mobilisées dans le cadre de la lutte contre le blanchiment de capitaux et le financement du terrorisme : Une revue de la littérature utilisant la méthode BIBGT

Money laundering (ML) and terrorist financing (TF) are global issues that constitute a major threat to financial stability. Considering the importance of financial institutions (FI) in the sphere of ML and TF, researchers are increasingly interested in exploring the feasibility of artificial intelligence (AI) techniques to improve anti-money laundering (AML) and counter- financing of terrorism (CFT). However, a systematic gap in the MIS…

Bakhos Douaihy Hounayda

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AIM 2023

Adoption et usage de l’intelligence artificielle : d’une symbolique contraignante vers une symbolique habilitante

Artificial intelligence technologies are ubiquitous and impact the functioning of organizations using them. Their adoption can generate several tensions and convey constraining symbols of “black box” or “superior” technology to humans, thus generating resistance or rejection of the technology. We completed the few studies dealing with the AI symbolism with previous works on IS symbolism in order to identify constraining and…

Mawadia Anass

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La recherche en Collaboration Humain-AI sous la perspective des Sciences de Gestion : Une étude bibliométrique

Artificial Intelligence (AI) is influencing human decision-making in many critical fields that impact our everyday personal and professional lives. However, management research investigating collaboration between human agents and artificial intelligence in organisations is lagging behind practice. This bibliographic study provides an overview of the main research themes in management sciences to better understand the current state of the…

Arab Kenza

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AIM 2023

La théorie de l’essai comme cadre conceptuel de l’adoption des réseaux sociaux du Métavers

Purpose: Recently, the world has experienced a new disruption called "Metaverse", of which social media is one of the foundations that it will be built on. This research aims to examine the attitude towards the metaverse and its influence on the intention to adopt metaverse social media in the Cameroonian context.Methodology: Partial least squares-Structural equation modeling (PLS-SEM) was used to test a sample of 144 participants who had…

Guessele Philippe Jefferson

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AIM 2023

Opérationnaliser le concept d’ambidextrie IT dans le secteur public : le cas de la SNCF

The French passenger train market has been open to competition since 2021. To cope with this, the SNCF's equipment department has developed a vast digital transformation program to modernize its train repair plants. This article explores the encounter between historical IT and new digital technologies in middle management practices. More specifically, how can digital tools foster the development of IT ambidexterity in a public…

Delaunay Anne-Laure

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AIM 2023

Role of data and digitalization in solid waste management (SWM): the case of Lahore Pakistan.

Faced with a context of simultaneous population growth and pollution, cities are committed to develop innovative and technological solutions. Our research focuses on innovative urban project participating in the resolution of environmental and social issues and contributing to be part of the creation of a smart city. Solid waste is one of the major contributing factors for environmen- tal degradation. The growing amount of municipal solid…

Batool Aamena

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AIM 2023

La collaboration et la théorie de l’agence comme grille de lecture d’une Intelligence Artificielle " Générative "

L’avènement rapide et massif de l’intelligence artificielle (IA) et notamment celles qui sont qualifiées de génératives (Chat GPT, Midjourney, Dall E) perturbe les pratiques et les routines organisationnelles en suscitant à la fois craintes et enthousiasmes. Cette communication conceptuelle a pour objet d’en étudier les impacts dans notre discipline. Elle pose la question suivante « Comment étudier les impacts des IA…

Quinio Bernard

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AIM 2023

Égérie vidéoludique et création de mode : vers une numérisation artistique de la haute couture

Since the beginning of the 2010s, collaborations between haute couture and video game companies have multiplied, especially with the rise of immersive worlds and video game realism. The objective of this research is to study the effects of haute couture creations on people who play or not video games. To do this, an online survey was conducted, asking respondents for their opinions on previous significant collaborations between video…

Chollet Antoine

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AIM 2023

Proximité géographique renouvelée par la proximité digitale : éléments de résilience des PME face aux crises successives et leviers d’attractivité territoriale

Regional economic development increasingly relies on its ability to promote the digital transition of its main actors, including Small and Medium Enterprises (SMEs). SMEs play a vital role in a business ecosystem in the sense of Moore (1996), which has evolved into a resilience ecosystem through the use of digital technology. The question raised by this observation is therefore the place and role of digital technology as a lever for…

Lejuste Deborah

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AIM 2023

Trauma or Liberation? Exploring the Emotional Dimension of Teleworking Practices during the Covid Crisis Lockdown through Humoristic Videos

The massive and sudden deployment of telework during the Covid-29 pandemic led to a range of emotional reactions for employees. We explore these emotions through a data set consisting of humoristic videos produced during the pandemic. Humor was used by video authors as a way of coping with this sudden transformation of work practices and expressing these emotions. We developed a video analysis protocol and a grid to analyze the types of…

Olfa Chourabi

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AIM 2023

Urgence et technostress au travail

In a situation of urgency at work, we ask if technologies are perceived as a solution for a better management of working time or, on the contrary, as a factor in the lack of time. We will use the concepts of technostress and permanent urgency to analyse workers' perceptions of technology. We conducted a qualitative data collection to study how permanent urgency can influence the felling of technostress amongst French workers and to…

Foltzer Diane

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AIM 2023

Sustainable Development in Application: What IS Research and HRM Research say

This article is an extension of a previous research on digital sustainability. On the theme of sustainable development, the originality of this study is that it presents the results of a perspective through research in Information Systems and research in Human Resources Management. Moreover, our literature review only includes empirical research. Finally, it uses an innovative hybrid method, combining bibliometric methods with textual…

Fuhrer Chantal

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AIM 2023

NTIC et harcelement institutionnel: le cas de France Télécom

Le procès France Télécom qui a eu lieu en 2019, on a beaucoup insisté sur le rôle des plans de mobilité et des objectifs de départ de 22 000 salariés, qui ont contribué à ce que le tribunal a qualifié de « harcèlement moral institutionnel ». Mais rien n’a été dit lors du procès, sur le rôle des NTIC dans cette affaire. Pourtant, lorsque l’on se penche sur les témoignages des salariés reccueillis pendant cette…

Martineau Régis

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AIM 2023

Digitalisation et décision : only human after all

he COVID crisis has helped accelerate the digitalization process in organizations. The banking sector, traditionally a major ICT investor, continues this trend and managers are asking themselves to accentuate the current trends. Our attention is focused on the credit process. While the effects of digitalisation on hierarchies, delegations, the place of the human are debated. Our study attempts to contribute to these questions by…

Marsal Christine

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AIM 2023

Impact de la généralisation du télétravail sur les cols blancs et sur les cols bleus

Telecommuting is a generic term that refers to a regular and formal form of organizing and conducting professional activities, which takes place entirely or partially remotely and through the use of information and communication technologies. While teleworking was previously based on volunteering, this mode of work was imposed during the lockdown. However, not everyone was able to benefit from it. The white collars were forced to switch…

Ramadasse Harry

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AIM 2023

Les managers et les décisions fondées sur l’intelligence artificielle : explorer les processus de construction de sens dans les contextes de transformation digitale

Making effective decisions is vital for organisations to ensure their competitiveness and sustainability. Many expect decisions based on artificial intelligence (AI) to help revolutionise the business world. We know very little about how managers interpret, make sense of and respond to these digital transformation challenges. To address this issue and improve the understanding of how managers make sense of digital transformation, in…

Duval Fabrice

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AIM 2023

Quand suggérer une technologie de sécurité aux employés devient une situation délicate pour les managers : une approche par le méta-message.

This research aims to understand how employees perceive Mindreading Artificial Intelligences (MAI), which detect physiological and mental states. This detection is of considerable interest for improving the human-machine interface and for carrying out human resources analyses. Based on in-depth interviews using the Zaltman elicitation technique (ZMET), we interrogate the cognitive evaluation but also the emotional reactions of…

Bazzucchi Emmanuel

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AIM 2023

Digitalisation d’une offre servicisée et tensions organisationnelles : une étude empirique

Digital servitization of manufacturing companies is a significant transformation which tend to create organizational tensions. Some studies tried to identify the origins of these tensions thanks to the theory of paradoxes. These writings are either focused on traditional servitization, or on companies that are used to commercialize solutions integrating digital products and services. In this empirical study, we study a global French…

Descombes Boris

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AIM 2023

La conduite des changements à travers le prisme de la transformation : le cas de la transformation numérique en contexte juridique et international

This research aims to examine the management of organizational changes in a legal and international context. The characteristics of current changes as recurrent, interrelated, and simultaneous make it less relevant to follow a specific change model as the only best way to implement changes. This pushes toward a global approach that should consider different change models to drive multiple changes at the same time. This research suggests…

Kherrazi Soufiane

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AIM 2023

La dette technique dans le contexte DevOps : Etude mixte réalisée dans le cadre du secteur bancaire

In order to face the increasing demands of markets, the fast pace of production associated with the permanent need to reduce the Time-To-Market has become a major issue. Companies are obliged to adapt to meet these constraints, and the adoption of Agile and DevOps approaches is often considered as one of the key means to achieve this. However, the implementation of increasingly agile approaches should not come at the expense of certain…

Kanita Nada

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AIM 2023

Scale adaptation of MIS measures and their implications on MIS scholarship

Scale adaptation refers to the process of changing something about a scale, such as: alter item wording, modify the target referent, revisit the type and number of anchor points, or modify the size of a scale. Scale adaptation has been a widespread practice in Management Information Systems (MIS) research since its very early days and is especially prevalent in MIS research due to the need to maintain a close alignment between a…

Vitari Claudio

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AIM 2023

Différents niveaux de maturité de sobriété numérique au sein des Entreprises de Services Numériques (ESN)

The growing demand for Information Technology (IT) and its consequences on the environment is responsible for a significant part of greenhouse gas emissions. Awareness of the environmental impact of our digital uses requires us to moderate them, moderation which takes the form of digital sobriety. This article explores this phenomenon of digital sobriety with the aim of helping organizations adopt this kind of strategy. A qualitative…

Perea Céline

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AIM 2023

Le support de l’IoT à la fiabilité des opérations des organisations

The reliability of their operations is an important issue for organizations. In a world of uncertainty, potential investors and customers may value reliability more than efficiency. The literature suggests that digital technologies such as IoT can provide valuable support to organizations to preserve and improve their reliability. However, management studies on thisphenomenon of interest often propose fragmented analyses that shed light…

Affogbolo Rostand

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AIM 2023

Le jeu du fou dans l’échiquier politique. Une analyse linguistique des chroniques humoristiques à la radio

In this communication we propose to analyze jointly the humorist who builds his vocation with the objective of entertaining and politics as a distribution of power between different groups. The humorist must be considered as a central figure in the evolution of representations, as his capacity to entertain is a force that generates new ideas, whether for the preservation of power or for its contestation. Thus, by giving the humorist a…

Estarague Justine

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AIM 2023

Des IA et des Hommes

This research aims to answer two research questions. First, what factors contribute to or constrain the adoption and use of AI by public servants? Second, how can we take advantage of these factors in the process of adoption and use of AI by public servants? To answer this question, we have mobilized a mixed research methodology through a focus group conducted remotely with civil servants in Switzerland and a theoretical framework based…

Baudet Cédric

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AIM 2023

Toujours choisir le bon moment ! Divulgation de l’identité des chatbots quand et comment ?

Many people still think they are talking to a human employee when addressing a chatbot, and this is not to the displeasure of companies. The question of the chatbot's identity has long been ignored, not to say hidden, by companies in order to avoid the bad effects that its disclosure could produce on the consumer. In the years to come, companies will no longer have the choice to disclose the identity of their chatbots. That's why it…

Banana Salma

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AIM 2023

”Tout n’est qu’apparence non ?" Vers un minimalisme circonstanciel de l’apparence des télétravailleurs en visioconférence

In an increasing telework environment, this exploratory research studies the digital experience of individuals in a professional videoconference context. Rooted in the theory of social comparison, this work questions the role of the physical appearance of teleworkers. In an exploratory approach, the study is based on the collection of 70 “life stories” from a varied population (working/non-working), and then focuses on teleworkers…

Clauzel Amelie

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AIM 2023

Frugal Digitalization: ”outline of definition”

The aim of this study is to provide a definition of frugal digitalization based on a design methodological approach consisting of four stages. First, we conducted a literature review of 18 works on frugality and 17 works on digitalization. In fact, we obtained 16 definitions of "frugality" and 14 of "digitalization." From these definitions, we identified potential attributes of each term. Next, we organized the attributes of frugality…

Aloulou Hajer

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AIM 2023

Les Organisations de l’ESS face au défi de l’appropriation des outils de gestion numériques : cas du RECTEC au sein du projet 100%Transitions

The few works that have studied the appropriation of management tools in the OSSE environment identify three conditions common to all organizations, namely democratic consultation, legitimization and adaptability of the management tool, as well as another condition specific to OSSE: the role of the social manager. To study the role of these conditions in the appropriation of digital tools within OSSE, we conducted an exploratory case…

Mawadia Anass

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AIM 2023

Efficacité d’usage du Big Data : le cas des entreprises-utilisatrices novices

This paper addresses the following question: how can the Big Data novice-user companies improve the effective use in terms of this Big Data? In order to answer this question, we apply the effective use model of Big Data, proposed by Surbakti et al. (Surbakti et al., 2019) to three business cases - "novice users, (Grigoryan, 2022)". The thematic analysis of three first interviews conducted allows to propose our first results on the…

Grigoryan Elen

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AIM 2023

L’utilisation du métavers comme expérience incarnée

The relationship with information systems is often conceived as disembodied. Yet the discipline recognizes the appearance of different bodies - real, hybrid, and digital - particularly with the emergence of virtual reality. Calls to consider the body in information systems are linked to calls to adopt phenomenological approaches. We observed the experience of five people who conducted professional meetings in the metaverse for five weeks…

Gauttier Stéphanie

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AIM 2023

Le système cyber-physique de l’industrie 4.0 : de la dimension technologique aux enjeux managériaux. Le cas des compteurs connectés dans l’industrie chimique

L’introduction des technologies numériques émergentes dans les procédés de fabrication embarque l’industrie dans une quatrième révolution industrielle dont le pilier principal est le système cyber-physique. Les recherches qui étudient ce système sont rares et techno- centrées ; elles n’abordent pas non plus ses enjeux managériaux. Dans le secteur de la chimie, ces enjeux sont d’autant plus cruciaux que les entreprises…

Sybord Christine

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AIM 2023

Digitaliser pour mieux décarboner ? Le contrôle aérien en route français entre prescription et sens au travail.

En tant qu’activité critique et hautement fiable, le contrôle aérien en route français fait l’objet de nombreuses prescriptions, mais aussi de régulations autonomes liées au collectif de travail. Cependant, la mise en œuvre d’un projet au long cours et de grande envergure dans ce domaine pour répondre à des enjeux élargis de souveraineté nationale et européenne, d’interfaçage et de renforcement de la chaîne de valeur…

Agulhon Sophie

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AIM 2023

La posture du chercheur-innovateur d’outils de gestion dans l’Anthropocène

This article considers how management researchers can produce truly disruptive management tools in a way that is designed to meet the challenges of the Anthropocene. We present three arguments that concretely allow the transformation of the research process: to redefine problems encountered by actors in demand of the tool by going beyond the needs of the users of the tool, to integrate theoretical frameworks integrating the systemic and…

Jacob Florence

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AIM 2023

Ludifier la mobilité dans un esprit de durabilité : imbriquer les technologies pour tracer et réduire les émissions carbone

Même si les technologies disruptives peuvent être considérées comme ayant une contribution négative à l'empreinte carbone (Bohas & Poussing, 2016 ; Chuang & Huang, 2018 ; Coroamă & Mattern, 2019 ; Pouri, 2021) parce qu'elles sont associées, entre autres aspects, à une forte consommation de bande passante (Madlener et al., 2022 ; Ramzan et al, 2022), en raison de l'effet rebond (Coroamă & Mattern, 2019 ; Pouri, 2021), parce qu'il…

Juteau Solene

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AIM 2023

Écosystèmes de mobilité décarbonée un levier de performance globale en entreprise : revue théorique des 30 dernières années

As companies respond to stricter regulations and rising consumer expectations for environmental action, the literature indicates that customer demand is increasingly shifting toward the use of cheaper, low-carbon, intermodal and inclusive mobility (Crozet & Coldefy, 2021). Despite a growing body of literature on this topic, several authors point out that companies are facing real difficulties in implementing mobility ecosystems. Through a…

Aboussikine Hind

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AIM 2023

L’IA pour une mobilité durable optimisée : approche théorique des opportunités de coopération entre les parties prenantes pour atteindre les objectifs de développement durable de l’ONU

This research paper examines, conceptually, the potential impact of artificial intelligence (AI) on the achievement of the UN’s sustainable development goals for mobility in a territory. It analyses the need to consider the needs and actions of the different stakeholders involved in mobility, such as the population, businesses, associations, local authorities, employees, managers and elected officials. Collaboration between these…

Schoch Patrice

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AIM 2023

La frugalité technologique comme source d’innovations ludopédagogiques

Do more with less. This is the credo of this article, which proposes to implement the free open source massively multiplayer online game (MMOG) Minetest in the framework of original game-oriented learning activities. Indeed, if this game respects all the criteria of frugal innovation, it is far from being a cheap second-best compared to proprietary solutions. On the contrary, thanks to a particularly active community of user-designers, we…

Lépinard Philippe

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AIM 2023

Leaks et modification de malwares de potentielles innovations disruptives en situation de crise ?

Crises are crossing states and populations at a steady pace. After the pandemic and its consequences, geopolitical tensions are mounting. Crises and extreme situations are conducive to innovation and creativity. Especially, we have seen fintech being hijacked for operational purposes. This article explores the possibility that IS communities can generate disruptive innovations by using collaborative bricolage, allowing adaptation to…

Dugoin-Clement Christine

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AIM 2023

Dark Data données non structurées données erronées... Quelles solutions face aux données inexploitées qui saturent les data centers ?

Dans cet article, qui intéresse le domaine du Management des Systèmes d'Information, nous abordons un phénomène courant qui consiste à stocker « à l’aveugle » toutes sortes d’informations « supposées utiles » sans pour autant disposer des ressources internes pour en extraire leur véritable valeur car se heurtant à des obstacles en matière de volume, de qualité, d’incomplétude ou de structure non prises en compte par…

Dossa Maximilien

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AIM 2023

Analyse bibliométrique des déterminants de l’adoption des solutions Green IT dans le secteur agricole via le logiciel Vosviewer et le package Bibliometrix R

The biliometic review dealing with the adoption of Green IT solutions in the agricultural sector is lacking. We sought to contribute to this debate through a bibliometric analysis of 1152 articles via Vos viewer and the Bibliometrix R package. The objective of our work is to draw up an inventory of the literature on the adoption of Green IT in the agricultural sector. The results have identified the USA as the country that brings together…

Zitan Houda

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AIM 2023

Teaching digital transformation using ERP simulations: (redacted) serious games in practice

Digital transformation has dramatically impacted organisations across industries, presenting a challenge for higher education institutions to equip students with the necessary skills and knowledge to navigate this rapidly evolving landscape. Game-based learning, such as serious games and simulation-based learning, is an effective family of methods to create meaningful teaching situations and develop actionable skills in students. This…

Gaspoz Cédric

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AIM 2023

Qualitative Research on Cyber security and Cyber safety in Smart Cities

In twenty years, our lifestyle has drastically changed with the omnipresence of technology and data. Society sectors are becoming more and more digitized with the goal of achieving smartness. With smartness based on connectivity, additional risks arise with huge economic, political, and even military stakes for both individuals and nations. A striking example is the conflict between Ukraine and Russia1 which was accompanied by a cyberwar…

Allani Insaf

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AIM 2023

Field study about the interactions between digital transformation and resilience in a crisis context

This study extends the Digital transformation and resilience assimilation research from separate definitions and descriptions to a mutual interaction comprehension. For this study, we did 40 interviews with different experts (managers and middle managers) from different fields (Aero industry, urban industry and transportation, maritime industry, train industry, supply chain management, E-commerce, medical insurance, and…

Abidi Oussama

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AIM 2023

Un cas de médiation scientifique. Le Bourgeois Numérique de Molière 2.0

Cette communication repose sur la pièce de théâtre écrite et jouée par un groupe d'enseignants- chercheurs dans le cadre de leurs activités de médiation scientifique. Cette pièce, dans le plus grand respect de l'esprit de Molière, devient aujourd'hui une satyre de tous les « Monsieur Jourdain » assez naïfs, qui prétendre acquérir tous les codes de la New tech ou de la Start-up Nation pour faire partie de l'élite ou de la…

Fallery Bernard

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AIM 2023

The diffusion of a digital social innovation as a Framing Process

In this paper, we offer a new perspective on the diffusion of innovations by viewing it as a framing process which refers to the process by which people develop a particular conceptualization of an issue or reorient their thinking about an issue. In order to get an insight into the complexities of the diffusion of a digital social innovation, we employed an ethnographic approach whose data collection was made possible through participant…

Sylvain Mbongui-Kialo

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